Starbucks CEO Kevin Johnson is offering a personal apology after two black men were arrested in a Philadelphia Starbucks. Their crime? Minding their own business.
While many companies involved in public relations nightmares like this have offered up statements that seem like a form letter, Johnson is taking a different approach by personally responding to this incident. He admits the circumstances surrounding the arrests were reprehensible and wrong. He also says he wants to meet with the men involved. Watch what else Johnson he “Good Morning America” today.